A customer calls a third time about the same fault.
- The other person
- An office manager, polite and running out of patience.
- A good call
- She hears the repeat acknowledged before any fix.
AI Coach · Conversation practice
Practise the conversation. Before it matters.
Your team rehearses the hard call first: a spoken call with an AI character, then a report on how it went.
For organisations. Your administrator sets up your team’s accounts.
- Language
- Arabic
- Your administrator adds languages. No release needed.
- Dialect
- Emirati
- Your administrator writes dialects too.
- Temperament
- Impatient at first. Softens when she feels heard.
- She reacts to how she is treated, not to a script.
- Hidden agenda
- Hidden from the trainee
- It shapes what she says. The trainee has to find it.
- Speaks first
- She opens the call.
- In character, before the trainee says anything.
How it runs
Practise. Understand. Try again.
- 01
The brief
Your role and the situation. What they hold back stays hidden.
- 02
The call
Spoken, unscripted. The character reacts to how they are treated.
- 03
The report
A mark per criterion, with the lines the judge cites.
What worked
Named the repeat call before anything else.
This is the third time you have called about this, and you should not have had to.
What cost you
Offered a fix before hearing what the fault had cost them.
I can raise a ticket for that.
Next time
Ask what the fault has cost them before offering a fix.
Where it fits
Nothing about the industry is built in.
Describe the situation, the other person and what good looks like. That is a scenario.
A customer has asked for the cancellation form.
- The other person
- A finance lead, already comparing prices.
- A good call
- She names what would make staying worth it.
A merchant says the fees make the platform pointless.
- The other person
- Owns three shops. Blunt, and busy.
- A good call
- She leaves with a next step, not a discount.
A manager tells a colleague their project is stopped.
- The other person
- Worked on it for months, and did not see it coming.
- A good call
- He knows why, and what happens to his work.
Yours to edit: roles, characters, situations, language and every criterion, live on the next call.
Invented examples
Who we are
Superhuman AI builds software for practising the conversations a job turns on.
AI Coach is the first. A trainee takes a spoken call against a character, and the report marks it against the scenario’s criteria. Your scenarios are yours to write, change and withdraw.
We sell to organisations, not to individuals. Your own administrator runs your account.
Contact
Talk to us
One address, read by the people who build this. Ask for a walkthrough and we will show you a call and its report.
Request a walkthrough